TRAININGS

Turn your employees into a powerful selling machine

Empower your employees – they ARE your brand. They can make or break a deal with your customers. How well do they convey your brand’s message to your customers? Are they providing the right information to them? Are they closing enough deals?

Make sure your employees are well-informed, skilled and helpful so they can guide customers into making the right decisions. By providing upfront training, ongoing coaching and supervision oversight we can turn your frontline employees into a powerful selling machine.

By focusing on key challenges, we design workshops & trainings to fit your specific needs with lots of role plays, solving day-to-day situations typical in your business, and helpful worksheets and manuals to be used later at work. Results guaranteed.

Telemarketing

Direct communications: direct / e-mail / social media

Up- & cross-selling

Customer Experience Excellence > setting minimum service levels

Sales promotions